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From: Jae Taylor, Limerick City, Ireland
Providing information and helping people who are planning to visit Ireland occupies a fair proportion of my time.
You see I run and manage a website called Limerick.com and we get dozens of requests from our visitors who are in need of different types of information regarding services, accommodation, research etc.
It's always a great pleasure to be of some help to these people and point them in the right direction and generally help make their visit to our country as smooth as possible.
One of the requests I've noticed coming up frequently is in relation to car hire in Ireland.
People ask me if I know of a car rental company I would recommend. A company that would look after their needs, facilitate them regarding pick ups and drop offs, wouldn't be too expensive and have a modern selection of hire vehicles.
This is always an easy request to fulfill. I simply pass them along to the company that I am going to introduce you to. They are headquartered here in Limerick and I happen to know the managing director quite well. His name is Gerry McDermot and he runs one of the most modern and competitive car hire companies in Ireland.
Read what customers have said about their service:
Re: How to get a Free online quote and book your car
Dear Visitor to Ireland,
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I am writing to you to thank you and your company for the wonderful service which you have given myself and my wife today in reserving a car. In particular may I praise the efforts of one member of your staff called Kathleen. Not only was her service fast and 1st class, it was friendly and approachable. I myself work for one of the major hospitals here in the southeastern parts of the USA and we here feel that customer service is the MOST important part of any business and your staff have excelled themselves. The efforts of Kathleen have helped the planning of this holiday to Ireland a lot easier and I am thankful of that. with kindest regards, Paul Leach December '01
As for improving your service, I found it to be most efficient and will happily use it again on my next trip. The main benefit to me was the ease to book and the convenience to be able to identify a local, to my destination, and reasonably priced rental company. Once again thanks for all your efforts, you performed very efficiently. Regards, K.D October '01
Just wanted to thank you for the successful car hire arrangements you made on our behalf. We enjoyed the car and we particularly enjoyed the efficient and personal service we felt you extended to us. As you will recall, we were unable to anchor at the New Limerick Marina due to lack of room, and reservation of space from our end is not a possibility.When we visit Limerick again in the future, is there a possibility that you would also be able to make marina arrangements for us? Thanking you again. Phyllis Davis-Minik USA
22.6.2001 I let you now this so you can ensure they are dried out properly. I will be back again in August for two weeks and will contact you again for my car hire. Once again thanks for everything. Regards, Rob Lambie. USA
I have just returned from my holiday in Ireland which included taking advantage of the car I booked with you. Booking something like this over the internet can be open to failure and I must apologise for having to ring your office on the morning of the hire starting - that was just my english caution when the car failed to turn up on time. However, then as with my initial enquiries and booking, you gave me peace of mind through your excellent professionalism and attitude.The car provided was excellent value for money and easily adequate for my families needs. It enabled us to see so much more of the country than we would have been able to. Thanks once again and I look forward to dealing with you again when I return to Ireland. Phil Hatton UK
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So as you can see, clearly they are a professional company with exceptional customer service and people keep coming back to them again and again for their car hire needs.
Well recently I decided that I'd go a step further. Instead of just passing my enquirers on to the company, I thought it would be much better if I brought everything together in one place. Answered the most common questions, offered information which would be relevant to visitors and provided an online booking facility. This would save me time and allow me to provide a better more helpful service to those people who contacted me for car hire information. So I contacted Gerry and told him my idea. He was delighted and offered me any help I needed to get the project up and running. One thing I did want was access to their online booking system. I knew that it utilised the latest secure technology and as you know that is essential for any online transactions. But before I tell you more about this company I'd like to highlight one of the major frustrations that many visitors mentioned to me about booking a rental car in Ireland. And that is many companies only offer an email solution requiring them to wait for a reply or a call back. If you book an airline ticket online you don't have to wait for someone to get back to you. It's all done automatically. And why should booking a rental car be any different? You should be able to get a quote. Make the booking. See a high resolution image of each car type before you make a decision. And be guaranteed that the car you booked will be available when you arrive. And that is exactly the case with this company that I have partnered with to offer you this service. And who are they? They are a company called Irish Car Rentals and they have an annual turnover in excess of €50m.Their head office is based here in Limerick and they have airport car rental desks at Dublin, Shannon and Cork airports. They also offer a delivery service for most other locations in Ireland.
On a world stage the combined Sixt/Dollar operation is the 3rd largest car rental operator in the world. Irish Car Rentals is a member of ASTA (American Society of Travel Agents) and CRC-I (the Car Rental council of Ireland). They have been in the car rental business for more than 25 years and this year will operate a fleet of over 2,5000 vehicles, 95% of which will be less than 6 months old. They offer all classes of vehicles from subcompact to luxury, including a large fleet of minivans and minibuses in both manual and automatic transmission. I could go on. But I think you get the picture. They're big. They're good and they provide a personal service that customers love. Now if your looking for information about renting a car in Ireland you need go no further. Click here now to get a Free quote The ICR booking facility is very customer friendly. There are only 3 simple steps to get your instant free quotation and book the car of your choice online using their secure server which offers the latest SSL protocol and Verisign/Thwaite authentication to protect credit card transactions. When you do one of their reps will personally contact you back to confirm your booking and ensure that the vehicle you select is ready for collection when and where you want it. When you rent your car with Irish Car Rentals you get:
Their user-friendly terms and available options are designed to accommodate every business or leisure user.
To get your Free quote now click here.
PS: Booking your rental car in Ireland has never been easier or more hassle-free. There are only 3 simple steps you've got to take. Click here to get your Free quote. ![]() |